The Taxpayer Advocacy Panel (TAP) is pleased to welcome 27 new member-volunteers representing 24 different states. We are excited to add their experience and passion for improving taxpayer service to the program.
The selected panel members will support one of TAP’s six project committees. The following table shares their representative state and new committee assignment.
| Name | State | Committee |
|---|---|---|
| John Rodgers | Alaska | Taxpayer Assistance Center Improvements |
| Jim Simpson | Arizona | Taxpayer Assistance Center Improvements |
| Jackson Bauzon | California | Taxpayer Assistance Center Improvements |
| Philip Hwang | California | Taxpayer Communications |
| Daniel Halleman | Colorado | Taxpayer Communications |
| Stacy Cloyd | Washington, D.C. | Special Projects |
| Jihan Jude | Florida | Special Projects |
| Kyle Kipple | Florida | Notices and Correspondence |
| Marian Adkins | Georgia | Toll-Free Phone Lines |
| Robert Calloway | Georgia | Tax Forms and Publications |
| Andrea Buckley | Iowa | Toll-Free Phone Lines |
| LaRee Lowman | Illinois | Taxpayer Communications |
| Robert Foley | Massachusetts | Special Projects |
| Donald Williamson | Maryland | Tax Forms and Publications |
| Mary Lawler | Michigan | Taxpayer Assistance Center Improvements |
| Alan Smith | Missouri | Toll-Free Phone Lines |
| Michael Silva | North Carolina | Notices and Correspondence |
| Jill Ping | Nebraska | Notices and Correspondence |
| Jason Crispin | New Jersey | Tax Forms and Publications |
| Walter Webster | New Mexico | Taxpayer Communications |
| Mitchell Gerstein | Pennsylvania | Notices and Correspondence |
| Tiffany Grayson | South Carolina | Special Projects |
| Michael Stewart | Tennessee | Notices and Correspondence |
| Paulina Fernandez | Texas | Taxpayer Assistance Center Improvements |
| Howard Choder | Washington | Taxpayer Communications |
| Kathryn Kempf | Wisconsin | Toll-Free Phone Lines |
| Berlinda White | Wyoming | Taxpayer Assistance Center Improvements |
TAP is a Federal Advisory Committee comprised of an independent panel of citizen volunteers who listen to taxpayers, identify taxpayers’ systemic issues, and make suggestions for improving IRS customer service. Members work on a variety of issues that impact the taxpaying public. Read more about the work and accomplishments of the TAP in our Annual Report.
If you are interested in joining TAP our enrollment period for 2025 is open and we are accepting applications until March 29. For more details about joining TAP, email the TAP staff at tap.recruitment@irs.gov, and watch our recruitment video for more information about how you can contribute to this dynamic group of volunteers and make a difference for taxpayers in your community.
Taxpayers have an opportunity to provide direct feedback to the IRS through TAP. If you have suggestions for improving IRS processes and customer service, reach out and let us know. We take all comments seriously and will discuss them at a future TAP meeting.