Are you willing to take a moment to share an idea that could make a difference in someone’s life? TAP representatives commit to volunteering at least 200 hours of their time each year, to reviewing your ideas, and listening to suggestions from others, like you, who are committed to making a difference. Because your opinion matters, our work begins the moment you submit your concern or suggestion. Together, we can make a positive difference in improving IRS service and reducing taxpayer burdens. Please partner with us by sharing your comment so we can help make the IRS a more user-friendly and customer-service oriented organization for all.
Why submit a suggestion?
Things to keep in mind
Your suggestion should apply to the general public
This form is not for individual tax problems. If you’re experiencing a tax problem with the IRS and haven’t been able to resolve it yourself, please refer to Tax Help Programs. If you have questions about your taxes, please contact the IRS at (800) 829-1040.
If you are experiencing an economic hardship based on an individual or personal tax issue you may be eligible for Taxpayer Advocate Service (TAS) assistance. Please contact TAS by calling the TAS toll-free case intake line at 1-877-777-4778 or TTY/TDD 1-800-829-4059. To learn more about TAS and your basic tax responsibilities, please visit https://www.irs.gov/taxpayer-advocate.
We will not respond directly to all suggestions
Your suggestions are compiled and reviewed by the Taxpayer Advocacy Panel. If you would like a response, please mark ‘Yes’ below.
Your suggestions are taken seriously
We take your comments seriously. All suggestions are reviewed and added to discussions at future meetings of the Taxpayer Advocacy Panel. We thank everyone who has left comments, and encourage others to join this dialogue.
Submit your suggestion
To protect your privacy, do not include any personal and confidential tax information (e.g., your social security number, phone number).
Thank you for your suggestions
Thank you for taking the time to share your concerns and suggestions to improve customer service and satisfaction within the Internal Revenue Service (IRS). Our hope is the work of this Federal Advisory Committee will improve the system for all taxpayers. If your issue results into a project worked by TAP, you will be able to review the outcome of our efforts in the TAP Annual Report on www.ImproveIRS.org under the section titled “About TAP.” Thanks again and please continue to submit any concerns regarding IRS customer service and satisfaction to our site.
If you are experiencing an economic hardship based on an individual or personal tax issue you may be eligible for Taxpayer Advocate Service (TAS) assistance. Please contact TAS by calling the TAS toll-free case intake line at 1-877-777-4778 or TTY/TDD 1-800-829-4059. To learn more about TAS and your basic tax responsibilities, please visit https://www.irs.gov/taxpayer-advocate.