The Toll-Free Phone Lines Project Committee is dedicated to improving the service of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line. The Toll-Free Committee partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience when calling the toll-free phone lines.
Our focus
Committee members
Get to know the TAP Toll-Free Phone Lines Committee members.
Member
Anthony Earwood
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Charles Slaney
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Vahagn Aganikian
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Caroline Kim
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Luis Marrero Aviles
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Alisha Payton
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Kandace Shaw
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Mark Sullivan
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Jantel Vanorden
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
Member
Thomas Wolf
TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov
The Toll-Free Phone Lines Committee meets the 2nd Thursday of each month at 4:00 p.m. Eastern Time.
To inquire about attending a committee meeting, contact Rosalind Matherne at 888-912-1227 or 202-317-4115.
