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Toll-Free Phone Lines Committee

Our focus

The Toll-Free Phone Line Project Committee is dedicated to improving the service of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line. The Toll-Free Committee partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience when calling the toll-free phone lines.

Committee members

Get to know the TAP Toll-Free Phone Line Committee members.

Member

Andrea Buckley

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

Member

Anthony Earwood

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

Member

Charles Harvey

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

Member

Kathryn Kempf

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

Member

Debra Kurita

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

Member

Charles Slaney

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

Member

Alan Smith

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

Member

George Williams

TAP Toll-Free number 1-888-912-1227
TaxpayerAdvocacypanel@irs.gov

The Toll-Free Phone Line Committee meets the 2nd Thursday of each month at 2:00 p.m. Eastern Time.

To inquire about attending a committee meeting, contact Rosalind Matherne at 888-912-1227 or 202-317-4115.