The Toll-Free Phone Line Project Committee is dedicated to improving the service of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line. The Toll-Free Committee partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience when calling the toll-free phone lines.
Our focus
Committee members
Get to know the TAP Toll-Free Phone Line Committee members.
Member
Lacy Rice
Member
Pamela Memmer
Member
Donna Burris
Member
Joseph Edelen
Member
Cynthia Pinkney
Member
Andrea Price
Member
Ying Sa
Member
April Smith
Member
Rene Tiongquico
Member
John Yoon