The Toll-Free Phone Line Project Committee is dedicated to improving the service of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line. The Toll-Free Committee partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience when calling the toll-free phone lines.
Toll-Free Phone Lines Committee
Our focus
Committee members
Get to know the TAP Toll-Free Phone Line Committee members.
Member
Lacy Rice
Member
Pamela Memmer
Annual Filing Season Program Participant
5+ Years Experience in Tax Resolution and Tax Preparation
Member
Donna Burris
Member
Joseph Edelen
Member
Cynthia Pinkney
Member
Andrea Price
Member
Ying Sa
Member
April Smith
Member
Rene Tiongquico
Rene Tiongquico is a TAP member who lives in Washington, DC.
Member
John Yoon
The Toll-Free Phone Line Committee meets on the 2nd Tuesday of each month at 11:00am (EST).
To inquire about attending a committee meeting, contact Rosalind Matherne at 888-912-1227 or 202-317-4117.
