TAP Committees

Use your voice to improve the IRS.

The Taxpayer Advocacy Panel (TAP) is dedicated to helping improve IRS customer service for all taxpayers. TAP wants to hear your suggestions for bettering IRS processes and customer service. TAP members serve as listening posts, gathering input from taxpayers on IRS issues, public attendance at TAP meetings is welcome. No matter your background, the TAP wants to hear from you – no tax experience necessary.

Committee Meetings

The TAP Joint Committee meetings are open to the public and announced in advance in the Federal Register. If you have questions about or would like to attend one of our TAP meetings virtually via Microsoft Teams or would like to be provided with the dial in by phone information, please email us at, taxpayer.advocacy.panel@irs.gov.

Upcoming Meetings Schedule

Wednesday, May 20, 2026
1:00 pm EDT

Contact Fred N. Smith at the email listed below to receive meeting invitation:

taxpayer.advocacy.panel@irs.gov

Project committees

Each TAP member is assigned to one of six Project Committees where they identify projects impacting taxpayers with a focus on making recommendations for improving IRS products and services, increasing customer satisfaction and improving the overall customer experience. TAP members focus on specific projects through project work and provide feedback to the IRS on new and existing IRS programs and initiatives.

Joint Committee

Governing board for the TAP that includes representatives from each of the Project Committees.

Notices and Correspondence Committee

Partners with the IRS to review, update, and improve notices and general correspondence letters.

Special Projects Committee

Addresses projects not covered by the other established TAP Project committees. The committee’s work includes, but is not limited to: projects regarding E-Services, identify theft, and tax issues impacting…

Taxpayer Assistance Center Improvements Committee

Partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience at Taxpayer Assistance Center offices.

Tax Forms & Publications Committee

Reviews and develops recommendations to improve various IRS forms and publications identified by taxpayers or the IRS as needing revisions.

Taxpayer Communications Committee

Provides feedback from the taxpayer’s perspective related to: improving how the IRS communicates, using various resources, to promote their digital channels.

Toll-Free Phone Lines

Dedicated to improving the services and customer experience of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line.