1 Identifies taxpayer projects based on feedback submitted to TAP by the general public and raises these projects directly to the IRS.
2 Submits recommendations to the IRS to improve efficiency, adjust problematic systems or procedures, and improve taxpayer service.
3 Works in partnership with IRS employees to resolve problems, monitoring IRS progress in implementing and maintaining solutions.
TAP News TAP in Action: Connecting with Tax Professionals and Gathering Ideas for Improvement TAP connects with tax professionals to gather ideas for improving IRS service and the taxpayer experience.
current report 2025 Annual Report The six core project committees submitted 20 projects to the IRS for consideration during the 2025 TAP year. These referrals contained 188 recommendations to the IRS. Download