1 Identifies taxpayer projects based on feedback submitted to TAP by the general public and raises these projects directly to the IRS.
2 Submits recommendations to the IRS to improve efficiency, adjust problematic systems or procedures, and improve taxpayer service.
3 Works in partnership with IRS employees to resolve problems, monitoring IRS progress in implementing and maintaining solutions.
TAP News When IRS Problems Don’t Have Easy Answers, TAP Helps Bring Them to Light TAP member Sandra Johnson organized a webinar to help tax professionals understand when and how to work with the Taxpayer Advocate Service. The event also highlighted how practitioners can share ideas through TAP to improve IRS services and the taxpayer experience.
current report 2025 Annual Report The six core project committees submitted 20 projects to the IRS for consideration during the 2025 TAP year. These referrals contained 188 recommendations to the IRS. Download