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Our Work

We are a two-way channel between the public and the IRS that:

1

Identifies taxpayer issues based on feedback submitted to TAP by the general public and raises these issues directly to the IRS.

2

Submits recommendations to the IRS to improve efficiency, adjust problematic systems or procedures, and improve taxpayer service.

3

Works in partnership with IRS employees to resolve problems, monitoring IRS progress in implementing and maintaining solutions.

4

Listens to taxpayers through public forums that are designed to gather information on IRS issues.

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current report

2024 Annual Report

The six core project committees submitted 37 referrals to the IRS for consideration during the 2024 TAP year. These referrals contained 380 recommendations to the IRS.

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