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TAC Improvements Committee

(Taxpayer Assistance Center)

Our focus

Face-to-face assistance is essential to effective tax administration. Certain segments of the taxpaying population will always require face-to-face assistance. The TAC Improvements Project Committee will partner with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience at TAC offices.

Committee members

Get to know the TAP the Joint Committee members.
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Member

Patrice Brown

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Member

Edward Donovan

Member

Paula King

Versatile, results-oriented leader with demonstrated success in project implementation, financial complianceand affordable housing initiatives. Expertise in overseeing project compliance. Competent liaison betweenpersonnel of all professional levels. Outstanding ability to accommodate individual learning styles to meetstated goals. Retired from position with the Division of Community Development with the local government as Director in2010 after 26 years of service total. Primary duties overall included financial and program compliance for allfederal, state, other grants received by the local government. Currently working part time with same localgovernment as Council Aide for Council Member. Licensed as Financial Advisor Representative andLife/Health Representative with PFI Securities, Inc. VITA Tax Prep Site Coordinator for past 6 years and Preparer for 11 years. Married with 2 adult children.

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Member

Ying Sa

Oct 2019 Author Appointment with Ying at 8am – start up a business – on Amazon.com Working on 10am, 2pm and 6pm books. Plan to publish 10am in 2020. May 1992 – present Community CPA & Associates, Inc., CEO Manage CPA practice since 1997 in Iowa and Minnesota; prior to the practice in USA, practiced publicaccounting in Toronto Canada from 1992 to 1996. October 20, 2003 – January 8, 2008 Wells Fargo Financial Inc., Vice President of Controllers’ Group January 1997 – October 2003: Iowa Manufacturing Extension Partnership, Iowa State University, CFO

Nina Tross
TAP Vice Chair

Nina Tross

A recognized industry leader, Nina brings the vision, direction, and energy necessary to strengthen the professional image of the organization, raise industry consciousness, grow the membership, and maintain status as the premier association for the tax professional community. With demonstrated expertise in tax planning, compliance, and small business development and management, she has earned a reputation for helping her clients to also become successful. She attributes business success to solid business vision and strategy, a sound financial roadmap, and a network of trusted advisers — combined, of course, with hard work, tenacity, integrity, and professionalism. Nina served on the Board of Directors for two years (2011 – 2013), producing the bi-monthly newsletter for the past year, and teaching NSTP classes over the past ten years. Nina has earned an MBA and a BS in Business Administration from Western International University, as well as Enrolled Agent credential from the IRS. Nina maintains a home in Apollo Beach FL, as well as a second home in Cabo San Lucas, Mexico. Nina, a widow since May of 2013, now lives with her lifetime partner and cat. She moved to northern Florida in 2018 to be near her immediate and extended family. She travels extensively in Europe with a special love for Italy.

Jessica Wilson
Member

Jessica Wilson

Meetings & Events

TAP Meeting – Wednesday, March 10, 2021 12:00 PM EST

The TAP Taxpayer Assistance Center (TAC) Improvements Project Committee will be discussing various issues related to the Taxpayer Assistance Centers and public input is welcomed.

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Committee documents

Meeting minutes

June 15, 2020

 

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Meeting Minutes

March 26, 2020

 

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