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Issue 37026

Prevention of Identity Theft Relating to Refunds

Issue Statement: Taxpayer suggests that taxpayers have the option of submitting a paper form indicating that they do not want any future refunds submitted electronically, that paper checks be issued. Taxpayer is concerned about this after Equifax breach. Taxpayer does not have e-mail.

Goal Statement: The goal of this project is to make it easier to not opt to have your refund direct deposited; instead, to have a paper check mailed.

TAP RECOMMENDATION

Proposed Solution

Relocate statement to the beginning of this section to make it easier to find what to do in cases when taxpayer doesn’t want refund direct deposited.

IRS Action:Dropped by Committee

IRS Initial Response

IRS policy is to encourage direct deposit, as the quickest and safest method to receive a refund. It is not difficult to locate the instructions for requesting a paper check.

IRS Final Response

IRS policy is to encourage direct deposit, as the quickest and safest method to receive a refund. It is not difficult to locate the instructions for requesting a paper check.

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2019 TAP Annual Report

The 2019 TAP Annual Report highlights our key recommendations to improve IRS customer service and summarizes our key accomplishments and activities, including the 224 recommendations submitted to the IRS in 2019.

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