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The Taxpayer Advocacy Panel is a Federal Advisory Committee whose mission is to listen to taxpayers, identify taxpayers' issues and make suggestions for improving IRS service and customer satisfaction.

TAP is comprised of approximately 75 members who volunteer to serve a three-year term, and represent all 50 states, District of Columbia, Puerto Rico and a member to represent U.S. Citizens living or working abroad.

TAP members are divided into six separate Project Committees that focus on specific issues. The Joint Committee is made up of representatives from each Project Committee.

Joint Committee Notices & Correspondence Special Projects Tax Forms & Publications Taxpayer Assistance Center Taxpayer Communications Toll-Free Phone Line

Read about the work that the Taxpayer Advocacy Panel does, in its mission to improve the IRS.

Understand the process

Get an overview of how an issue progresses from a submitted suggestions to changes made by the IRS.

Browse all issues

View issues and areas of improvement that TAP is currently working on as well as past issues.

View Annual Reports

View our current annual report and prior reports in the annual report archives.

The latest TAP news

Updates on the work we’re doing, changes to tax law, and new resources and tools for taxpayers.

Outreach Events

View some of our Outreach Events in your area.

Committee Meetings

Join our TAP members at upcoming committee meetings.

Be part of a unique opportunity to improve the tax administration system and the IRS.

Application Process

Learn about the what is required and the process for member selection.

Member Responsibilities

Learn more about what it's like to be a member of TAP, and what member responsibilities are.

Apply to be a member

Joining TAP offers a unique opportunity to participate in the improvement of both the American tax administration system.

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Massachusetts

The Taxpayer Advocacy Panel

(TAP) has forwarded more than 2,039 recommendations to the IRS. Our volunteer members act as a two-way channel between the IRS and the general public to listen to taxpayers, identify issues, submit recommendations, resolve problems, and monitor progress in implementing and maintaining solutions.

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