RECOMMENDATION 01116-001
RECOMMENDATION TEXT:
Allow taxpayers to add and update their phone numbers under their Online accounts.
Project 01116
Add phone numbers to online accounts
Project Statement:
Taxpayers should be given the option to add phone numbers to their online accounts profile and maybe provide an option to receive SMS/text.
Goal Statement:
By adding phone numbers to online accounts, the taxpayers would be provided another option of communication since taxpayers will have the ability to receive messages to their phones to confirm any updates to their accounts.
Taxpayer Communications Committee
Opened: 2025
Status: Elevated
Add phone numbers to online accounts
Project Statement:
Taxpayers should be given the option to add phone numbers to their online accounts profile and maybe provide an option to receive SMS/text.
Goal Statement:
By adding phone numbers to online accounts, the taxpayers would be provided another option of communication since taxpayers will have the ability to receive messages to their phones to confirm any updates to their accounts.
Taxpayer Communications Committee