RECOMMENDATION 01116-1
RECOMMENDATION TEXT:
Allow taxpayers to add and update their phone numbers under their Online accounts.
Taxpayers should be given the option to add phone numbers to their online accounts profile and maybe provide an option to receive SMS/text.
By adding phone numbers to online accounts, the taxpayers would be provided another option of communication since taxpayers will have the ability to receive messages to their phones to confirm any updates to their accounts.
Allow taxpayers to add and update their phone numbers under their Online accounts.