1 Identifies taxpayer issues based on feedback submitted to TAP by the general public and raises these issues directly to the IRS.
2 Submits recommendations to the IRS to improve efficiency, adjust problematic systems or procedures, and improve taxpayer service.
3 Works in partnership with IRS employees to resolve problems, monitoring IRS progress in implementing and maintaining solutions.
TAP News Taxpayers Can Get More In-Person Help at Taxpayer Assistance Centers The Taxpayer Advocacy Panel (TAP) would like the public to be aware that the IRS offering additional time this tax filing season for in-person assistance at local Taxpayer Assistance Centers (TAC).
current report 2022 TAP Annual Report The 2022 TAP Annual Report highlights our key recommendations to improve IRS customer service and summarizes our key accomplishments and activities, including the 201 recommendations submitted to the IRS in 2022. Download