Please be aware that due to the lack of an approved federal budget, all Taxpayer Advocate Service offices across the country are closed. No staff will be available to assist you during this time. Please check your local media for news about when our offices will reopen. We apologize for the inconvenience. Please visit our website at www.taxpayeradvocate.irs.gov for tax information that may be able to assist you during this time.  

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Our Work

We are a two-way channel between the public and the IRS that:

1

Identifies taxpayer issues based on feedback submitted to TAP by the general public and raises these issues directly to the IRS.

2

Submits recommendations to the IRS to improve efficiency, adjust problematic systems or procedures, and improve taxpayer service.

3

Works in partnership with IRS employees to resolve problems, monitoring IRS progress in implementing and maintaining solutions.

4

Listens to taxpayers through public forums that are designed to gather information on IRS issues.

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current report

2024 Annual Report

The six core project committees submitted 37 referrals to the IRS for consideration during the 2024 TAP year. These referrals contained 380 recommendations to the IRS.

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