The Toll-Free Phone Lines Project Committee is dedicated to improving the service of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line. The Toll-Free Committee partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience when calling the toll-free phone lines.
Please be aware that due to the lack of an approved federal budget, all Taxpayer Advocate Service offices across the country are closed. No staff will be available to assist you during this time. Please check your local media for news about when our offices will reopen. We apologize for the inconvenience. Please visit our website at www.taxpayeradvocate.irs.gov for tax information that may be able to assist you during this time.