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Toll-Free Phone Lines Committee

Our focus

The Toll-Free Phone Lines Project Committee is dedicated to improving the service of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line. The Toll-Free Committee partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience when calling the toll-free phone lines.

Committee members

Get to know the TAP Toll-Free Phone Lines Committee members.

Member

Anthony Earwood

taxpayer.advocacy.panel@irs.gov

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Member

Charles Slaney

taxpayer.advocacy.panel@irs.gov

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Member

Vahagn Aganikian

taxpayer.advocacy.panel@irs.gov

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Member

Caroline Kim

taxpayer.advocacy.panel@irs.gov

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Member

Luis Marrero Aviles

taxpayer.advocacy.panel@irs.gov

Member

Alisha Payton

taxpayer.advocacy.panel@irs.gov

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Member

Kandace Shaw

taxpayer.advocacy.panel@irs.gov

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Member

Mark Sullivan

taxpayer.advocacy.panel@irs.gov

Member

Jantel Vanorden

taxpayer.advocacy.panel@irs.gov

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Member

Thomas Wolf

taxpayer.advocacy.panel@irs.gov

The Toll-Free Phone Lines Committee meets the 2nd Tuesday of each month at 3:00 p.m. Eastern Time.

To inquire about attending a committee meeting, contact us at taxpayer.advocacy.panel@irs.gov.

Toll-Free Phone Lines Project Committee Meeting Minutes

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