RECOMMENDATION 01160-001
RECOMMENDATION TEXT:
CP312 & CP313 Page 1, before main title You do NOT need to call or respond to this notice. Authorizations on your tax account have changed. You do NOT need to call or respond to this notice. The addition of the first title will help orient taxpayers as to what (immediately) the notice is concerning.
IRS Action: Recommended
RECOMMENDATION 01160-002
RECOMMENDATION TEXT:
CP312 & CP313 “We updated the authorizations on your tax account” section
IRS Action: Recommended
RECOMMENDATION 01160-003
RECOMMENDATION TEXT:
CP312 & CP313 Page 1, We updated the authorizations on your tax account.
IRS Action: Recommended
RECOMMENDATION 01160-004
RECOMMENDATION TEXT:
CP312 & CP313 Page 1, Next steps This is an informational notice. You do not need to take any action related to this notice. If you would like to have XX represent you, you need to complete a new Form 284
IRS Action: Recommended
RECOMMENDATION 01160-005
RECOMMENDATION TEXT:
CP312 & CP313 Page 1, Next steps IRS.gov/Form706 Strike this link. It has nothing to do with power of attorney or tax information authorization (it’s about US Estates and Generational-skipping transfer returns)
IRS Action: Recommended
RECOMMENDATION 01160-006
RECOMMENDATION TEXT:
CP312 & CP313 Page 1, Next steps IRS.gov/Form706 Strike this link. It has nothing to do with power of attorney or tax information authorization (it’s about US Estates and Generational-skipping transfer returns) CP312 & CP313 Page 1, Next Steps None • Contact your representative directly if you are not aware of this change In many situations involving the IRS, taxpayers’ representation is critical, therefore the taxpayer needs to confirm the status of current representation and if necessary, engage a new representative as soon as possible.
IRS Action: Recommended
RECOMMENDATION 01160-007
RECOMMENDATION TEXT:
CP312 & CP313 Page 1: Add under “Additional Information” Add the following section under “Additional Information”: TAXPAYER ONLINE ACCOUNT – Taxpayers can create and access taxpayer online accounts. Please go to irs.gov, select “Sign into your Online Account” to get started; or 1 Scan the QR Code found within this Notice. Add a QR Code to go to the taxpayer on-line account. Our committee is receiving multiple requests and/or comments regarding taxpayer confusion and difficulty in receiving and understanding IRS Notices and Correspondence. This will help taxpayers remain or become compliant, increase efficiency, reduce frustration. The IRS will also receive less phone calls, less paper, less frustrated taxpayers. The Notices and Correspondence Committee believes that if the taxpayer knew they could create an on-line account, much of this confusion could be alleviated. Most taxpayers are trying to obtain or confirm individual account information on the main IRS page. OR, taxpayers never visit the IRS main page to realize that taxpayers have the ability to create and view taxpayer’s individual on-line account information. Therefore, we respectfully request that this text be included in all IRS correspondence. Our committee would then advocate for further detail and improvements under the taxpayer on-line account.
IRS Action: Recommended
RECOMMENDATION 01160-008
RECOMMENDATION TEXT:
CP312 & CP313 Page 1: Add under “Additional Information” Add the following section under “Additional Information”: Add: TAS Language in Correspondence Products – Short Language – Do you have a tax problem you haven’t been able to resolve with the IRS? The Taxpayer Advocate Service (TAS) may be able to offer free help. Learn more at www.TaxpayerAdvocate.irs.gov/contact-us or call 877-777-4778. Use the Taxpayer Roadmap at www.TaxpayerAdvocate.irs.gov/roadmap to help you navigate the tax system. Include the TAS QR Code. Add TAS information, which may be especially useful and important to taxpayers technologically challenged.
IRS Action: Recommended
RECOMMENDATION 01160-009
RECOMMENDATION TEXT:
CP312 & CP313 Page 1, Additional Information Add the following section under “Additional Information”: Add: Taxpayer Advocacy Panel TAP Language in Correspondence Products – The Taxpayer Advocate Panel (“TAP”) is a volunteer organization, comprised of community members, that can advocate for all taxpayers if the IRS systems, processes, or procedures are not functioning as intended. Please visit improveirs.org to submit your suggestions or concerns. Add the following section under “Additional Information”: Include the TAP QR Code. Add TAP information to increase general awareness.
IRS Action: Recommended
RECOMMENDATION 01160-010
RECOMMENDATION TEXT:
Instructions Form 2848 No current text Referenced in CP312 & CP313 Under “Next Steps” You may also find information to answer your questions at: IRS.gov/Form2848 IRS.gov/Form8821 Recommendation to update instructions for Form 2848 Under the section: Revocation of Power of Attorney/Withdrawal of Representative Add: A representative can withdraw representation through Tax Pro Account. We recommend adding text explaining that a representative can withdraw representation through Tax Pro Account. And when this occurs the taxpayer will receive CP312 for individual and CP312 for businesses.