RECOMMENDATION 0000
RECOMMENDATION TEXT:
To amend the requirements to include “or land line” in addition to option #4 – “a mobile phone with your name on the account.” (irs.gov/individuals/get-transcript) Request Online, What You Need
IRS Action: Awaiting IRS response
In June 2016, the IRS moved all online taxpayer information to an enhanced security system to provide increased protection to sensitive personal information. The self-service system, known as Secure Access, includes a rigorous identity verification process that helps protect taxpayer data and IRS systems from identity thieves and cyberattacks. Secure Access includes multiple authentication requirements designed to meet federal authentication guidelines and to ensure the identity of the individuals using our online services.