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Issue 39943

Hard to Read 1040 Form Tables & Worksheets

Project Statement: Determine if the Form and Instructions clearly communicates appropriate guidance to the public.

Goal Statement: The goal of this project is to review and make recommendations to the IRS that will enhance customer service and improve the experience of taxpayers.

TAP RECOMMENDATION

The tables/worksheets on these pages are all shaded in a light-gray color.

Remove the shading from the tables and/or worksheets and leave the box around the table.

IRS Action:Partially adopted

Partially -Adopt

We need to use the shading to differentiate the tables and worksheets from the surrounding text. However, we realize that the shading can be too dark and reduce the contrast. We will work with the contractor to have the shading lightened so that the tables and worksheets are easier to read but clearly stand out from the text.

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current report

2020 TAP Annual Report

The 2020 TAP Annual Report highlights our key recommendations to improve IRS customer service and summarizes our key accomplishments and activities, including the 237 recommendations submitted to the IRS in 2020.

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