The Toll-Free Project Committee works to identify ways to improve taxpayers’ experience and IRS customer service, specifically focusing on the IRS’ Toll-Free Lines, including hold time, inability to speak to any employee or manager, incorrect/incomplete information, multilingual options and more.
-
IRS Project Committee Manager: Louis Morizio
-
IRS Project Committee Analyst: Marianne Dominguez
-
IRS Designated Federal Officer: Lacrishea McClendon
|
Last Name
|
First Name
|
City
|
State
|
|
Kalimeris |
Angeliki |
Woonsocket |
RI |
|
Lees |
John |
Evans City |
PA |
|
Marshalek |
Mark |
Powell |
OH |
|
Tatum |
Sue |
Arkadelphia |
AR |
|
Fishman |
Annie |
Rockwall |
TX |
|
McPeak |
Catherine |
Plano |
TX |
|
Zachery |
Martha |
Inver Grove Heights |
MN |
|
Armstrong |
Kenneth |
Kalispell |
MT |
|
Hitchcock |
Colleen |
Lacey |
WA |
|
Wells |
Gary |
Anchorage |
AK |
Recent Meeting Minutes
Download archived minutes