TAP N06-011

105 C, 239C, and 2273C Correspondex Letter

Issue Statement:

The Notice Committee scored  the readability and usability of the followingcorrespondex letters:    LTR 0105C Claim Disallowed LTR 0239C Scrambled SSN Clarification to Taxpayer, LTR 0239CScrambled SSN Clarification to Taxpayer, and the LTR 2273C Installment Agreement Accepted; Terms Explained, using the IRS Document Assessment Tool.

Proposal:

The Notices Committee submitted their scoring of the letters.

Response Notes:

Correspondex letters are scored in three main categories:  Message & Task, Logical Structure, and Presentation.  The score is used by the IRS to make decisions on revising the letter , and/or when necessary, assessing the benefit(s) of revising the letter.  This activity is completed and this Item is closed.