The EITC Committee
was asked to serve as a focus group to discuss
the concept and task of assessing EITC Program
performance; as well as provide the TAP perspective
of EITC program performance and performance measures.
Proposal:
The Committee provided
feedback to assist IRS in answering the following
questions regarding performance measurement:
What is defined as good performance from
the EITC Program?
How does the average taxpayer know when the
EITC Program is successful?
Should the EITC Program share performance
measurements and performance results with taxpayers?
What would the performance measurements from
the EITC Program consist of – compliance
measures, outreach measures, etc.? How would
those measures of performance be helpful to
the average taxpayer? What would be the best
way –frequency, communication vehicle,
etc. - to deliver those performance measures
to the average taxpayer?
What expected benefits should the EITC Program
anticipate from sharing performance information?
What taxpayer behavioral changes should be
anticipated from providing additional performance
information
Response
Notes:
The consulting firm that
conducted the research of EITC Performance Measures
provided their results to the Committee.
Graphic Version