Elaine S. Beck, Senior Manager,
Education & Product Development, W&I, SPEC,
annually convenes a work group comprised of IRS Tax
Specialists and partners external to the IRS to assist
in writing the certification test/retest. She included
TAP Area 4 members in this year’s group. The work
group recommended that a more intensive review of the
VITA Income Tax training program be made. The content
of the training should reflect the limitations on the
type of assistance VITA volunteers can provide taxpayers
And the questions on the qualifying test should reflect
the information provided to the students as to what
they should know in order to successfully provide the
service advertised in the program. The problems on the
test which must be solved should be limited to the types
of problems that will be encountered within the limitations
allowed in VITA. |