Taxpayers Advocacy Panel
 
 
 
 
 

TAP VITA Training Input

TAP X04-066

VITA Training Input

Statement of Issue:

The current VITA training material and qualifying test do not concentrate on the type of tax assistance provided by VITA volunteers.

Proposal:

Elaine S. Beck, Senior Manager, Education & Product Development, W&I, SPEC, annually convenes a work group comprised of IRS Tax Specialists and partners external to the IRS to assist in writing the certification test/retest. She included TAP Area 4 members in this year’s group. The work group recommended that a more intensive review of the VITA Income Tax training program be made. The content of the training should reflect the limitations on the type of assistance VITA volunteers can provide taxpayers And the questions on the qualifying test should reflect the information provided to the students as to what they should know in order to successfully provide the service advertised in the program. The problems on the test which must be solved should be limited to the types of problems that will be encountered within the limitations allowed in VITA.

Response Notes:
The work group completed all phases in the construction of the certification test/retest from creation and problem writing to review and final evaluation. The work group began in May 2004 in Atlanta, GA and concluded with a final product in September 2004.

 

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