At the request of the Notice
Process Improvement Manager, the EITC Committee agreed
to provide feedback on the CP-09 and CP-27 notices,
which will be sent to taxpayers whose returns indicate
that they may be eligible to claim the Earned Income
Credit (EIC) but have not claimed it.
Proposal:
In addition to providing
line by line feedback and proposed changes in wording
to clarify the notice, the Committee made the following
general comments:
Header information on all notices should be uniform.
Too much information is included on one sheet of
paper which can cause confusion.
The font size should be increased to improve readability.
Response Notes:
NPIIT Program Manager initially thanked
Committee for such a prompt response and good information
for IRS to consider, stating ”You have definitely
surpassed my expectations!,” and subsequently provided
a point-by-point response indicating that all the Committee’s
concerns were addressed and that many Committee suggestions
were incorporated into revised notices. The EITC Director
also reported that many of the Committee’s suggestions
were incorporated into the revision of the notices.
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