The EITC Issue Committee
was asked to provide recommendations for improving the
online toolkit for W&I Stakeholder Partnerships,
Education and Communication (SPEC) employees and partner
organizations. This resource provides tax information,
tax tips, downloadable materials in both English and
Spanish and links to other resources.
Proposal:
The proposal contained line-by-line
and feature-by -feature specific recommendations for
improving the usability of the resources. In addition,
the EITC Committee proposed that IRS provide a link
to all IRS forms and publications when mentioned, improve
the search feature, and provided specific proposals
about duplicative material, confusing terminology, and
grammatical errors.
Response
Notes:
EITC Director reported that
many of the Committee’s recommendations were incorporated
into the SPEC toolkit for Tax Year 2004 and a detailed
analysis is forthcoming.
Graphic Version