TAP E05-006

EITC Performance Measurement

Statement of Issue:

The EITC Committee was asked to serve as a focus group to discuss the concept and task of assessing EITC Program performance; as well as provide the TAP perspective of EITC program performance and performance measures.

Proposal:

The Committee provided feedback to assist IRS in answering the following questions regarding performance measurement:

• What is defined as good performance from the EITC Program?
• How does the average taxpayer know when the EITC Program is successful?
• Should the EITC Program share performance measurements and performance results with taxpayers? What would the performance measurements from the EITC Program consist of – compliance measures, outreach measures, etc.? How would those measures of performance be helpful to the average taxpayer? What would be the best way –frequency, communication vehicle, etc. - to deliver those performance measures to the average taxpayer?
• What expected benefits should the EITC Program anticipate from sharing performance information?
• What taxpayer behavioral changes should be anticipated from providing additional performance information

Response Notes: