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TAP EITC Notices CP-09 and CP-27

TAP A04-031

EITC Notices CP-09 and CP-27

Statement of Issue:

At the request of the Notice Process Improvement Manager, the EITC Committee agreed to provide feedback on the CP-09 and CP-27 notices, which will be sent to taxpayers whose returns indicate that they may be eligible to claim the Earned Income Credit (EIC) but have not claimed it.

Proposal:

In addition to providing line by line feedback and proposed changes in wording to clarify the notice, the Committee made the following general comments:

  1. Header information on all notices should be uniform.
  2. Too much information is included on one sheet of paper which can cause confusion.
  3. The font size should be increased to improve readability.
Response Notes:
NPIIT Program Manager initially thanked Committee for such a prompt response and good information for IRS to consider, stating ”You have definitely surpassed my expectations!,” and subsequently provided a point-by-point response indicating that all the Committee’s concerns were addressed and that many Committee suggestions were incorporated into revised notices. The EITC Director also reported that many of the Committee’s suggestions were incorporated into the revision of the notices.

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