Taxpayer Assistance Center (TAC)
Issue Committee Minutes
April 22, 2008

Program Owner
Beth Tucker
Michelle Jones, TAC Analyst

Members Present
Craig Capehart
Dean Conder
Dan Fretheim
Jerry Melchior
David Monnier
Homer Sewell
Ann Spiotto
Wayne Whitehead, Chair

Members Absent
Bob Haines
Ed Johnson, Vice-Chair
Louise McAulay
Tommy Thompson
Regina White

Staff
Judi Nicholas, TAP Program Manager
Dave Coffman, TAP Program Analyst
Marla Ofilas, TAP Secretary

Opening
Wayne opened the meeting and welcomed the members. Roll call was taken and a quorum was met.

Approval of Minutes
The committee reviewed the minutes for March 22, 2008.
DECISION: The full committee approved the minutes for March 22, 2008 with no further comments or corrections.

TAC Visits
Wayne stated that four TAC visit reports have not been submitted.  All reports are due to Dave Coffman by May 10.  Dave will review the reports for common themes and prepare a summary.  The summary will be shared at the face-to-face meeting. 
ACTION: Members that have not submitted their TAC visit reports will e-mail them to Dave by May 10.

Next Steps
Wayne indicated that the committee is on track. The majority of the work will be completed during the face-to-face meeting in Denver.

TAC Face-to-Face Meeting in Denver
The lodging and flights for all members have been completed. The committee will meet in the IRS building on Thursday, May 29 and Friday, May 30. On the third and final day of the meeting, May 31, the committee will meet in the hotel.

Wayne reviewed a draft of the face-to-face meeting agenda. He will email a link to the Taxpayer Assistance Blueprint (TAB) report, which will be discussed at the Denver meeting.  In addition to the TAB report, the committee will review and discuss the IRS Oversight Board report. The objective is to ensure members are aware of the current and future plans of the IRS.
ACTION: Wayne will email the link to the TAB report and the IRS Oversight Board report.

Wayne would also like to review the preliminary feedback on Taxwise. Beth suggested the committee limit their time reviewing the feedback, but felt it would be good to discuss what works well and identify areas that need improvement.
ACTION: Dave will provide copies of the Taxwise preliminary feedback at the face-to-face meeting.

Closing
Judi noted that the next meeting will be in Denver.  Members should receive their travel packets one week prior to the meeting.