October 7, 2002

The TAP members met for the first meeting of the Multi-Lingual Issue Committee on Monday, October 7, 2002 in Alexandria, VA at the Hilton Mark Center. The purpose of the meeting was to receive an orientation on the TAP Guidance; the Wage & Investment Division's organization and begin to lay the foundation for the development for their Committee.

Members in Attendance:

• Mary Balmer
• Ken Logan
• Nancy Quarles
• Mary Lou Beyreis
• Linda Bader
• Carl Hansen
• Sharon Lassar
• Sharon Stetz
• Bruce Twomley
• Toni Cross
• Olanike Oyefeso
• Mary Davis
• Inez E. DeJesus, Designated Federal Official/Program Analyst
• Laurie Keleman (Advocate in LA Area 7, didn't sign sheet)
• Deryle Temple (Area Advocate in NYC formerly of LA, didn't sign sheet)
• Matt Mihovich of the original CAP offered to assist this group as necessary
• Facilitator: Nina Mentuccia, ICLD

Committee Members expressed their goals and expectations of the first meeting and for the Committee:

• (This will be done at the next meeting.)

Wage & Investment Division Organization and Multi-Lingual Initiative Program Overview Mary Davis, Program Owner provided a detailed overview of the W&I Multi-Lingual Program.

Development of the Committee's Operating Procedures
The Committee developed Multi-Lingual Issue Committee Operating Procedures.

The Committee revised and combined the "Ground Rules & Behaviors During and Between Meetings" template that was provided to them as a guideline.

Multi-Lingual Issue Committee Meeting Dates for 2002/2003:

Exact meeting times will be determined at a future date.

Agreement in principle to meet every 6 weeks:

Tentative Dates:

• Week November 17
• Week January 12
• Week February 23
• Week April 7
• Week May 18
• Week June 29
• Week August 10
• Week September 21

Handouts during the Meeting: Program Owner's Handout on "MLI -Expanding our services to meet the needs of our customers"

Multi-Lingual Committee Decisions Made:

Temporary Chair: Mary Lou Beyreis (until committee membership is filled, elections will be conducted)

Plan to conduct meetings face-to-face unless otherwise specified.
Per operating guidelines, virtual meetings will be used.

Possible Agenda topics for Future Meetings

Next Meeting's 11/22 Conference Call 1:00 p.m. EST (1 hour) Agenda

1. Background on kiosks
2. Critical Measures of Success/Critical Success Factors
3. Develop problem statement based on pg. 15 & 16 of W&I presentation document
4. Background to include 2000 Census - Language Preference
5. Inez will provide Team Time Matrix prior to next meeting

Every member to be familiar with operating procedures, etc. for conference call meeting.

Pre-reads to come out 1 week before meeting
October 17, 2002