Joint Committee Minutes
June 7, 2006
Members Present
- George Bates, Vice-chair, Ad Hoc
- Paul Brubaker, TAP Vice Chair
- Larry Combs, TAP Chair
- Paul Duquette, Chair, VITA Committee
- Dorothy Havey, Chair, Area 1
- Allena Kaplan, Chair, Area 7
- Paul McElroy, Chair, Area 2
- Maryann Motza, Chair, Area 6
- Ralph Rivera, Chair, Area 5
- Ferd Schneider, Chair, Area 4
- Lillian (Beadsie) Woo, Chair, EITC
- James J.T. Wright, Chair, Area 3
Members Absent
- Jerald Fireman, Chair, TAC Committee
- Sonny Kasturi, Chair, Burden Reduction
- Patrice Marker, Chair, Ad Hoc Committee
- Robert Meyers, Chair, Communication
- Allen Scioli, Chair, Notices Committee
Staff Present
- Bernie Coston, DFO
- Sandy McQuin, TAP Manager
- Barbara Toy, Program Analyst
- LaVerne Walker, Secretary
- Steve Berkey, Program Analyst
- Sally Chavez, Program Analyst
- Inez DeJesus, Program Analyst
- Nancy Ferree, TAP Manager
- Audrey Jenkins, Program Analyst
- Judi Nicholas, TAP Manager
- Sandra Ramirez, TAP Manager
Guests
- Alicia Deville, Congressman Dennis Moore Staffer
- Gim Hom, Area 1
Welcome / Announcements / Review Agenda
Roll Call
Quorum met.
National Office Report
Bernie Coston announced that the Annual Meeting is scheduled
for December 11 – 14, 2006 at the Capital Hyatt. This
year the meeting will start on Monday instead of Tuesday as
done in previous years. The Annual Meeting will be discussed
further at the face-to-face meeting in Denver.
A Taxpayer Assistance Board (TAB) representative would like
to come to Denver on June 29th for a thirty minute presentation
on the accomplishments of the TAB Phase 1 and plans for Phase
II.
Coston would like to thank everyone who helped with the
town hall meetings. Last night TAP completed the last town
hall meeting in Cincinnati. There were 47 people in attendance;
25 were non-Internal Revenue Service (IRS). Nina Olson, the
National Taxpayer Advocate, was very pleased with all of the
Town Hall Meetings and may use the information gathered from
the town halls in her Annual Report to Congress. One interesting
issue raised in the town halls is the disparity of the service
provided between call sites on the east and west coasts.
TAP staff is now in the interview process of recruitment.
TAP is filling 26 member slots and has received over 700 applications,
double the applications over last year. Recruitment was very
successful thanks to TAP members efforts during recruitment.
TAP members will be involved in the interviewing process.
Success Stories
Dorothy Havey gave a quick update on the Cranston Town Hall
meeting in Rhode Island. The event went very well and Area
1 walked away with six or eight issues. Larry Combs from Area
7 did a radio interview as an outreach. After the interview,
an accountant called to express interest in joining the panel.
Combs let him know recruitment period had just ended but to
apply next year. Area 3 had a demonstration at their face
to face meeting on the effective use of TAPSpeak. Area 7 had
the training as well. It was suggested that TAPSpeak training
be given during the annual meeting.
Communication Committee Report
Maryann Motza reported that the Communication Committee held
it’s face to face in Omaha in the middle of May. The
Committee covered many topics and one key things to report
is the in-depth analysis of TAPSpeak. The Committee has proposed
a redesign of TAPSpeak and will be working with Steve Berkey,
TAP National Office Program Analyst, on a statement of work
for both the improveirs site and TAPSpeak. The Committee is
also working on immediate fixes to improve TAPSpeak.
The committee developed a new member survey that should
be given six months into the TAP year. The survey was previously
approved by Joint Committee and director. The method of survey
has changed. Committee members will now survey the new members
by telephone rather than a written survey. TAP has a low return
rate on the written surveys. There are about seven questions.
Asking the questions in interview style will provide an opportunity
to expand on any brief responses. Motza asked if the survey
had to be brought back to the Joint Committee or if the Communication
Committee could go forward with the survey. Combs asked for
thoughts. The Joint Committee agreed that the Communication
Committee could go forward with the survey. The Communication
Committee will report back no later than August on the survey
results.
There were not a lot of significant changes to the TAP Member
handbook, one main thing is to include information from Barbara
Toy’s PowerPoint showing the flow of issue process.
The Communication Strategy will be a separate document and
not part of the TAP Member Handbook. The Committee wants opportunity
to talk to Joint Committee about the strategy at the face-to-face
and receive approval to complete. Steve Berkey reported that
the Committee made some suggestions concerning the Annual
Report and had decided to develop a form and having a template
for the TAP Annual Report. As the report is now, it can not
easily be used as an outreach tool. TAP needs a consensus
on preparation of annual report, conversation on what is annual
report used for, should it be chair’s report or panel
report, and the Committee’s concern that staff was not
named as contributors to TAP success. This will also be on
the agenda for the face to face for further discussion. Judi
Nicholas stated that the Communication Strategy is a document
that includes recommended strategies and recommended processes
and will be presented for approval at the Joint Committee
face-to-face.
ACTION: Coston will add discussion of communication
strategy and annual report to the Joint Committee face-to-face
agenda.
Commissioner Issues
Allena Kaplan reported that Areas 6 and 7 were planning a
conference call to discuss the 7216 issue and asked when the
task should be completed. Combs replied that the target is
60 days after conference call. Combs asked that chairs with
issues assigned should send a copy of the position paper to
all Joint Committee members by email.
George Bates reported that the AdHoc Committee is working
on the return preparer regulations/licensing issue. J.T. Wright
reported that Area 3 has a lot of work to do on the private
collection agencies issue but it will be ready within the
60 days.
Ferd Schneider said that Area 4 had worked VITA issues last
year but the area now has some new members. The subcommittee
started with information from last year’s Committee
and their intent is to discuss the response to the Commissioner
at their July face-to-face meeting. Combs said the reason
for the short time frame on the Commissioner issues is he
wants the issue fresh in his mind and wants the Commissioner
to feel comfortable about asking TAP for more information.
J.T. Wright said that Area 3 would be addressing the issue
shortly at their upcoming face to face and ideally it will
be complete by the Joint Committee face to face.
Ralph Rivera stated that he is hoping to have the Free File
response by mid-July and will forward to the Joint Committee
when complete. Area 5 discussed at their face to face meeting
a couple weeks ago and identified a subcommittee to prepare
draft by the end of this week for the full committee to review.
Combs asked committees to forward their committee’s
comments and perspective. They do not have to be in referral
form format can be a memo to Joint Committee.
ACTION: Chairs of committees which have a Joint Committee
assignment on the commissioner issues should have a draft
response available for the Joint Committee face-to-face meeting
(does not need to be in the referral format, the Joint Committee
will format). If the draft response is not available by the
Joint Committee meeting at the end of June, please inform
Combs of the expected date of completion. Chairs should send
copies of the position paper to all Joint Committee members
by email.
IRS Responses
- Area 2–TAP 05-033 SS-4 & LLC Issue
Paul McElroy reported that the IRS did not agree to combine
the instructions for the SS-4, Application for Employer
Identification Number, but did give good reason for not
doing so. The new on-line program will be an interactive
application so there is no longer a need to combine the
instructions. IRS did concur that on-line instructions regarding
the Limited Liability Companies (LLCs) were not adequate
and did agree that the additional LLC instructions would
be included on-line. Area 2 agreed to close the issue as
IRS partially accepted. Toy added that the Area 2 subcommittee
had the opportunity to work with the on-line application
team and did provide the IRS with additonal suggestions
for improving the application. The subcommittee reviewed
the instructions and felt that the changes were exactly
what were recommended.
July Meeting
Combs asked if there were any issues that should be added
to the agenda for the upcoming Joint Committee face-to-face
meeting. Havey suggested continuing to discuss town hall meetings.
Coston replied that it will be an agenda item and asked that
committee discuss best practices used at various venues and
come up with some general standards for future town halls.
Beadsie Woo proposed a discussion on when the TAP year ends.
Coston proposed that TAP members continue meetings up to next
Annual Meeting but would like to continue the discussion at
the face-to-face meeting. Maryann Motza wants to discuss annual
report preparation. Woo would like to discuss the role of
alternates vs. new applicants. Motza wanted to know if TAP
Speak will be discussed. The Communication Committee has a
preliminary proposal she wants to discuss; it is not concerning
TAPSpeak training. Havey stated that she knows that several
areas are working on issues. Will there be time to discuss
issues on the agenda?
Combs asked Toy how many issues the Joint Committee presently
has. Toy stated that there are six that have come in this
month, but only three or four will be ready for the meeting.
Motza asked if there would be a slot for Commissioner issues.
Action: All Joint Committee members should send
any additional agenda topics for the Joint Committee face-to-face
to Coston, Combs, and Brubaker.
Office Report
Paul McElroy asked if the two issues approved at the April
Joint Committee meeting were sent to the IRS. Brubaker stated
that they were submitted on May 31st.
The face-to-face meeting will be at the Warwick Hotel. There
will be three substitutes: Lee Stieger for Ralph Rivera, Tom
Karwin for Allena Kaplan and Maureen Amos for Bob Meyers.
Hard copies of the pre-read materials will be handed out
at the meeting. All materials will be posted to TAPSpeak for
reading before the meeting.
Toy said the purpose of having the Issue Committee chairs
complete the summary table on the Issue Committee Monthly
Report is so she is able to quickly enter the information
into the database for use in preparing the monthly Recommendation
Status Summary report and the TAP Annual Report. Chairs do
not have to complete the summary table if their committee
uses a format similar to that used for the Joint Committee
Issue Referral form. If the referral format is used just attach
the report to the committee report. If that format (Issue
Statement, Date Sent, To Whom Sent, and Proposed Solution)
is not used, the summary table must be completed.
Closing
No July teleconference.
Coston complimented Joint Committee on efficiency of operating
on conference calls. Joint Committee accomplished a lot in
this hour and he thanked everyone for their efforts.
Meeting Adjourned
Next Meeting June 29 1:30 pm to 5:30 p.m., June
30, 8:30 a.m. to 5:00 p.m., July 1, 8:00 to 11:30 a.m. at
the Warwick Hotel in Denver, Colorado.
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